Browsing Department of Business Administration by Title
Now showing items 21-22 of 22
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RELATIONSHIP BETWEEN FINANCIAL BONDS AND CUSTOMER VALUE IN COMMERCIAL BANKS IN KENYA
This study aims to empirically examine the influence of financial bonds on customer value in commercial banks in Kenya. The financial bonds examined in this study are special discounts (SD), ... -
The Role of Value-based Managemen t Tools on the Performance of Firms Listed in the Nairobi Securities Exchange
(International Journal of Business Administration, 2013-01-05)The purpose of this paper was to determine the role of value-based management tools namely the Balanced scorecard and selected organizational factors on the performance of firms listed in the Nairobi Securities Exchange. ...